Privacy Policy

Last updated: December 6, 2025

1. Introduction

Welcome to DealFlow CRM ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name and email address (when you create an account)
  • Login credentials (email and encrypted password)
  • Google account information (if you sign up with Google OAuth)
  • Profile information you choose to provide

2.2 Lead Data

When you use our CRM, you may store information about your leads, including:

  • Lead names, email addresses, and contact information
  • Deal values and follow-up dates
  • Status updates and notes
  • Any other information you choose to enter

2.3 Usage Information

We automatically collect certain information when you use our service:

  • Device information (browser type, operating system)
  • IP address and location data
  • Usage patterns and feature interactions
  • Log data and error reports

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our CRM services
  • Authenticate your account and prevent fraud
  • Send you follow-up reminders and notifications
  • Respond to your comments, questions, and support requests
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your information:

  • Passwords are encrypted using bcrypt hashing
  • Data transmission is secured using HTTPS/SSL encryption
  • Access to your data is restricted and authenticated
  • Regular security audits and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do NOT sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent: When you explicitly authorize us to share information
  • Service providers: With trusted third-party services that help us operate (e.g., hosting, authentication)
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your lead data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us or use the account deletion feature in your profile settings.

7. Third-Party Authentication

If you sign up using Google OAuth, we receive your name, email address, and profile information from Google. We use this information solely for authentication purposes. Your use of Google services is governed by Google's Privacy Policy.

8. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings, but disabling them may affect functionality.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we permanently remove your data from our systems within 30 days, except where retention is required by law.

10. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

DealFlow CRM

Email: bharadwaj4002@gmail.com

Address: Visakhapatnam, Andhra Pradesh, 5350048

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